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Office and Group Classes

Are you a telemarketing, sales or customer communication business?  Clarity of speech and compelling delivery in a global market are the keys to keeping your clients listening clearly and staying engaged.

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North American clients, especially seniors, can struggle with accents. A group Accent Reduction Class is an investment in your employees and will improve the effectiveness of each call, boost sales and relieve employee stress. 

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Office Classes include basic pronunciation of your business vocabulary or scripts, general accent reduction, effective and compelling speech techniques and cultural communication techniques. I am able to teach large groups, 1 on1 , or both! 

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Let's discuss how I can help you.

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Working with Heather was amazing! She's incredibly professional, positive, and helpful. I needed this training for work but hadn’t made much progress on my own, which was getting discouraging. But today,she got me excited and completely re-inspired to practice my accent, and I even made progress in my first class! 

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